Right of cancellation
1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of cancellation in accordance with the statutory provisions.
2. If you as a consumer exercise your right of cancellation in accordance with section 4.1, you must bear the regular costs of returning the goods.
3. In all other respects, the provisions set out in detail in the following apply to the right of cancellation
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample cancellation form, but this is not mandatory. You can also electronically complete and submit the sample cancellation form or another clear declaration on our website (https://scribigo.de/contact). If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation (e.g. by e-mail).
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us or to (insert the name and address of the person authorised by you to receive the goods, if applicable) immediately and in any case within fourteen days of the day on which you inform us of the cancellation of this contract at the latest. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
- End of the cancellation policy -
4. Lars Nielsen provides the following information about the model cancellation form in accordance with the statutory provisions:
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date __________
(*) Delete as appropriate
5. Exclusion or premature expiry of the right of cancellation for digital content
For digital content (e.g. automated word processing, proofreading, editing services), your right of cancellation expires prematurely if:
- the performance of the contract has commenced after you have expressly agreed that we commence performance of the contract before the expiry of the cancellation period, and
- you have taken note of the fact that by giving your consent you lose your right of cancellation at the beginning of the execution.
- This consent is given actively during the ordering process (e.g. by ticking a box before completing the order).
